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2733283 - IS-M: JK061/JK091 message while deleting/terminating an item

Symptom

  • While deleting an unlimited change item in a renewal subscription order the message:
    Item xxx cannot be deleted as billing has already taken place
    Message no. JK061
    Diagnosis
    Billing was already performed for item xxx so that it cannot be deleted.
    appears.
  • While terminating a subscription order the message:
    Item cannot end on dd.mm.yyyy
    Message no. JK091
    Diagnosis
    The item cannot end on the specified date. There are two possible reasons for this
    1. The item is not valid until .
    2. There is still a limited or unlimited change for the item that cannot be deleted or closed after .
    appears.
  • So it is not possible to terminate a renewal subscription because there is still a limited or unlimited change for the item that
    cannot be deleted or closed after the delivery end date.


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Environment

  • IS-Media

Product

SAP ERP Central Component 6.0

Keywords

Erneuerungsabonement, Vertragskonto, liability account, offer, Angebot, Zyklus, unbefristete Änderung, Faktura, stornieren, beenden, kündigen, Unterbrechung , KBA , IS-M-SD , Media Sales and Distribution , How To

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