SAP Knowledge Base Article - Preview

2732672 - Troubleshooting Product configuration with IPC - Guided Answers

Symptom

The Guided Answers decision tree mentioned in this KBA can be used for troubleshooting problems in product configuration. It deals with:

  • Issues related to product configuration user interface, like
      - configuration UI not displayed at all 
      - RuntimeError in configuration UI page
      - Product configuration display does not correspond to parameter values in XCM configuration

  • Issues related to product configuration core functionality, like
      - Problems with object dependencies
      - Product configuration behaviour different in ECC variant configurator and IPC configuration

It covers the most relevant scenarios:

  • Product configuration in CRM Web UI with product model created in ECC
  • Product configuration in CRM Web UI with product model created in PME
  • Vehicle manager scenario
  • E-Commerce scenarios (CRM and ERP)


Read more...

Environment

  • SAP Customer Relationship Management (CRM)
  • SAP enhancement package for SAP CRM
  • SAP enhancement package for SAP CRM, version for SAP HANA
  • SAP ERP Central Component
  • SAP ERP
  • SAP enhancement package for SAP ERP
  • SAP enhancement package for SAP ERP, version for SAP HANA

Product

SAP Customer Relationship Management all versions ; SAP ERP Central Component all versions ; SAP ERP all versions ; SAP enhancement package for SAP CRM all versions ; SAP enhancement package for SAP CRM, version for SAP HANA all versions ; SAP enhancement package for SAP ERP all versions ; SAP enhancement package for SAP ERP, version for SAP HANA all versions

Keywords

CU34, CU35, CU36, knowledgebase, runtime version, object dependency, procedure, engine trace, Runtime Errors, SM53, CRM_CONFIG_BADI, COM_CFG_DB_DETAIL , KBA , CRM-BF-CFG , Product Configuration , AP-CFG , Configuration Engine (SCE): Product Configuration , Problem

About this page

This is a preview of a SAP Knowledge Base Article. Click more to access the full version on SAP ONE Support launchpad (Login required).

Search for additional results

Visit SAP Support Portal's SAP Notes and KBA Search.