SAP Knowledge Base Article - Preview

2732648 - IDM 8.0 - Unable to reactivate a user

Symptom

When attempting to activate a user in IDM, you get the following errors:

  • In the IDM Web UI:

    "MXI_Error_152"

  • In the Job Log:

    "ToPassException: ToIDStore.modEntry failed modifying entry '<user>'. IDStore returned error message: " The entry is currently being inactivated. Please try again later, when the inactivation process is completed."


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Environment

SAP Identity Management 8.0

Product

SAP Identity Management 8.0

Keywords

Pending delete , KBA , BC-IAM-IDM , Identity Management , Problem

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