SAP Knowledge Base Article - Public

2732221 - Error: Exception: Error determining current data for process node: BO PDM_MATERIAL, BO node SALES_PROCESS_INFO When Replicating Materials

Symptom

You replicate materials from your external system, but the message fails in SAP Cloud for Customer (C4C) with the below error:

'Exception: Error determining current data for process node: BO PDM_MATERIAL, BO node SALES_PROCESS_INFO'

Environment

SAP Cloud for Customer

Reproducing the Issue

Send a material from your external system to C4C, then:

  1. Go to the Administrator work center.
  2. Navigate to the General Settings view > Web Service Message Monitoring.
  3. Observe the incoming message. It fails with error: 'Exception: Error determining current data for process node: BO PDM_MATERIAL, BO node SALES_PROCESS_INFO'.

Cause

The above error usually occurs when you try to activate a blocked material and you also send values within the Sales Process Information node simultaneously.

Resolution

  1. Go to the Products work center.
  2. Open the Product Administration view.
  3. Find and open the affected product.
  4. Click on the Actions button and then choose the Activate option.
  5. Restart the failed message in Web Service Message Monitor.

Keywords

BO PDM_MATERIAL, material, SALES_PROCESS_INFO, MaterialReplicationInitiatedByExternalIn , KBA , LOD-CRM-INT-ERP , Integration of C4C with ERP , LOD-CRM-INT-S4H , Integration of C4C with S/4 HANA , How To

Product

SAP Cloud for Customer add-ins all versions ; SAP Cloud for Customer core applications all versions