What is the item certificate of completion template that is going to be used by the system to be printed out for the user?
SAP Successfactors Learning
The system will follow the below precedence at the moment the item certificate of completion is going to be generated:
- The certificate template set at the item level.
- The certificate template set in the Global Application Settings, "Default Certificate Template for Items".
- The certificate template, under the "Published" status, in the Reports section, with the "Certificate Of Completion History Record (User)" name.
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