SAP Knowledge Base Article - Preview

2731517 - How to activate Rich Text Formatting for ITSM and ChaRM

Symptom

You want to set up the new Rich Text Formatting feature for scenario IT Service Management and Change Request Management. Using the new Notes Assignment Block allows among others various text formatting capabilities as well as direct pasting of screenshots into the text editor.


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Environment

SAP Solution Manager 7.2 SP07

Product

SAP Solution Manager 7.2

Keywords

formatted text, embedded, inline, screenshot, RTF editor, WEBCUIF Rich Text Editor, SAP_UI, jQuery, TinyMCE, AIC_LONGTEXT, GSTEXT, Notes, Text, AI_CRM_TXTEDIT_HTML, AIC_RICH_TEXT_ATTACH, tinymce , KBA , crmv_itsm_switch , how to configure rich text , CA-WUI-BTF , Text Editor , SV-SMG-SUP , Service Desk / Incident Management , SV-SMG-CM , Change Request Management , How To

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