SAP Knowledge Base Article - Preview

2731258 - The Life Cycle Status of Ticket Under Status Dictionary is not Editable

Symptom

The ticket's life cycle status can not be changed.


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Environment

SAP Cloud for Customer.

Product

SAP Cloud for Customer add-ins all versions ; SAP Cloud for Customer core applications all versions

Keywords

Status Schema , Status Dictionary , Life Cycle Status , Assignment Status , KBA , LOD-CRM-SRP , Service Request Processing , Problem

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