SAP Knowledge Base Article - Preview

2731257 - Work item reserved staus

Symptom

When we have two control owners on the Control, change log is found an Item (Issue) in Workflow is shown to both the control owners.

But as soon as one of the Control Owner opens the item it is reserved for that user and the item goes away from other control owner's inbox.

Is there any configuration to maintain using which we can keep that item in both of the control owners inbox until one of them close the issue.


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Environment

Process Control 10.1

Process Control 12.0

Product

SAP Process Control 10.1 ; SAP Process Control 12.0

Keywords

GRFN_DISABLE_AUTO_RESERVE_WI, reserved, work item, multiple owners , KBA , GRC-SPC-MT , Manual Testing , How To

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