- After launching the Online Monitoring tool and navigating to the "Contact View" page, the agent sees an empty page
- The message displayed is: "Invalid date or time format (must be dd-MM-yy h:mm:ss AM/PM)" as seen in the below example
SAP Contact Center 7.0
CCtr, SCC, CCI, CRM-CCI, SAP Business Communication Management 7, Contact Center, Telephony, e-mail, Chat, Communications, invalid, format, date, time, OM, Online Monitoring Slovenian , KBA , CRM-CCI , Contact Center Infrastructure , Problem
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