SAP Knowledge Base Article - Public

2731166 - Missing Language (Locale) Dropdown in Onboarding Activity - Onboarding

Symptom

Language dropdown/selection is missing when users are taking an onboarding activity, but is present when being previewed in panels.

Environment

All

Reproducing the Issue

Navigate to Onboarding > Settings > Panels > Select any Onboarding Process > click any panels > a language selection is present.

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But language selection missing when taking an acitivity from the WQ:

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Cause

This is an expected behavior. We cannot change the language in onboarding.

Resolution

When the user logs in through BizX with the desired language then go to onboarding using that language. It is not possible to select one language in BizX and go to Onboarding and select a different language.

The difference is, when an employee logs in through the Welcome Email and goes to the Employee Portal, the employee can select the language that he wants.

Keywords

Language Selection , KBA , LOD-SF-OBD-ADM , Admin Tools, Settings, Permissions , Problem

Product

SAP SuccessFactors Onboarding ; SAP SuccessFactors Onboarding 1511 ; SAP SuccessFactors Onboarding 1602 ; SAP SuccessFactors Onboarding 1605 ; SAP SuccessFactors Onboarding 1608 ; SAP SuccessFactors Onboarding 1611 ; SAP SuccessFactors Onboarding 1702 ; SAP SuccessFactors Onboarding 1705 ; SAP SuccessFactors Onboarding 1708 ; SAP SuccessFactors Onboarding 1711 ; SAP SuccessFactors Onboarding 1802 ; SAP SuccessFactors Onboarding 1805 ; SAP SuccessFactors Onboarding 1811 ; SAP SuccessFactors Onboarding 1902 ; SuccessFactors Onboarding 1305 ; SuccessFactors Onboarding 1308 ; SuccessFactors Onboarding 1311 ; SuccessFactors Onboarding 1402 ; SuccessFactors Onboarding 1405 ; SuccessFactors Onboarding 1408 ; SuccessFactors Onboarding 1411 ; SuccessFactors Onboarding 1502 ; SuccessFactors Onboarding 1505 ; SuccessFactors Onboarding 1508