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2729684 - Given uid is not appropriate email. Customer PK: 8796093087748

Symptom

Emails are not being sent to some users. While examining the console logs, a similar message to the one below is observed:

9:38:14.743 PM INFO | jvm 3 | main | 2018/12/03 21:38:14.743 | [m[32mINFO [ajp-bio-8010-exec-78] [10.18.134.254
[DefaultCustomerEmailResolutionService] Given uid is not appropriate email. Customer PK: 8796093087748 Exception:org.apache.commons.mail.EmailException


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Environment

Any hybris version.

Product

SAP Hybris Commerce 1808 ; SAP Hybris Commerce 6.0 ; SAP Hybris Commerce 6.1 ; SAP Hybris Commerce 6.2 ; SAP Hybris Commerce 6.3 ; SAP Hybris Commerce 6.4 ; SAP Hybris Commerce 6.5 ; SAP Hybris Commerce 6.6 ; SAP Hybris Commerce 6.7

Keywords

  • hybris
  • commerce
  • mail
  • e-mail
  • not received 
, KBA , CEC-COM-CPS , SAP Commerce , Problem

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