SAP Knowledge Base Article - Public

2728837 - Not able to replicate employees with multiple employments from EC to Workforce Software - SuccessFactors HXM Suite

Symptom

You cannot replicate employees with multiple employments (Contingent Workers, rehired with new employment, global assignments and concurrent employment) from EC to Workforce (WFS) using the SAP standard packages mentioned in the "Environment" section below.

Environment

  • SAP SuccessFactors HXM Suite
  • Cloud Platform Integration (CPI)
    • Package: SuccessFactors Employee Central with Third Party Time Vendor-WorkForce Software(WFS)
  • Dell Boomi
    • Package: SuccessFactors Employee Central with Third Party Time Vendor-WorkForce Software(WFS)

Reproducing the Issue

Trigger replication of employees from EC to WorkForce Software.

Resolution

According to the handbooks below, this integration does not support replication of employees with multiple employments (concurrent employment, rehired with new employment, global assignment and contingent workers).

The pages referenced above state: "This integration does not support rehiring of inactive employees with new employment.". And also: "Don't rehire inactive employees as New Employees. If you do so, it will create multiple employments and this integration does not support employees with multiple employments.".

Besides employees rehired with new employment, the integration will also fail with any other employee which has multiple employments: concurrent employment, global assignment and contingent workers.

This occurs because the SFAPI Compound Employee query always brings these other employments data, no matter which filter is set, and this data ends up not being integrated in the field mapping of this integration.

Update of July 2021:

Roadmap planned by WorkForce Software partner:

  • A new integration is being developed, covering the scope of "Standard/Regular Employment", "Global Assignment", "Concurrent Employment" from SAP SuccessFactors Employee Central to WorkForce Software
  • WorkForce Software to SAP SuccessFactors Employee Central Payroll.
  • Currently, the packaged integration is planned to be made available for Early adopter program by 1H 2022 (Tentatively planned).

Please note: These new integrations are for cloud version of WorkForce software and not for on-premise version.

End of update of July 2021

Keywords

WorkForce, Contingent, Contingent Replication, wfs, cpi, hci, successfactors, success factors, sf, sfsf, rehire with new employment, global assignments, concurrent employee, multiple, several, employment, replicate , KBA , LOD-SF-INT-HCI , Standard SF to 3rd Party CPI (HCI) Content , LOD-SF-INT , Integrations , Problem

Product

SAP SuccessFactors HXM Suite all versions