SAP Knowledge Base Article - Preview

2728389 - How to abort a CronJob

Symptom

Sometimes a CronJob is stuck in RUNNABLE or CONTINUED state and it is not obvious to stop it. We try the below options but quickly run into problems:

    1. From the hAC
      Navigating to https://localhost:9002/monitoring/cronjobs and try to 'Abort cron Jobs', but get the message 'CronJob is not 'abortable''. 

      Screen Shot 2018-07-16 at 6.51.00 PM.png

    2. From the backoffice
      Navigate to System > Background Processes > CronJobs and find the corresponding CronJob using its code, but find that the 'Abort CronJob' option is disabled. 

      Screen Shot 2018-07-16 at 6.51.18 PM.png


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Environment

 Any hybris version

Product

SAP Commerce 1811 ; SAP Commerce 1905 ; SAP Hybris Commerce 1808 ; SAP Hybris Commerce 6.0 ; SAP Hybris Commerce 6.1 ; SAP Hybris Commerce 6.2 ; SAP Hybris Commerce 6.3 ; SAP Hybris Commerce 6.4 ; SAP Hybris Commerce 6.5 ; SAP Hybris Commerce 6.6 ; SAP Hybris Commerce 6.7 ; SAP hybris Commerce 5.0.3 ; SAP hybris Commerce 5.0.4 ; SAP hybris Commerce 5.7 ; SAP hybris Commerce Suite 5.2 ; SAP hybris Commerce Suite 5.3 ; SAP hybris Commerce Suite 5.4 ; SAP hybris Commerce Suite 5.5 ; SAP hybris Commerce Suite 5.5-1 ; SAP hybris Commerce Suite 5.6 ; hybris Commerce Suite 4.4 ; hybris Commerce Suite 4.5 ; hybris Commerce Suite 4.6 ; hybris Commerce Suite 4.7 ; hybris Commerce Suite 4.8 ; hybris Commerce Suite 5.0 ; hybris Commerce Suite 5.1 ; hybris Commerce Suite 5.1.1

Keywords

  • hybris
  • commerce
  • stop
  • kill
  • cron job
, KBA , CEC-COM-CPS , SAP Commerce , Problem

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