SAP Knowledge Base Article - Preview

2728296 - Unable to use Print Preview functionality in ITSM - Solution Manager

Symptom

  • Service cannot be reached
  • The termination occurred in system with error code 403 and for the reason Forbidden
  • Unable to use "Print Preview" function in IT Service Management document


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Environment

SAP Solution Manager 7.2

Product

SAP Solution Manager 7.2

Keywords

print preview not working, crm_pdf_print, 403 Forbidden error , KBA , SV-SMG-SUP , Service Desk / Incident Management , Problem

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