You give a discount of X% on item level in quote ABC (ABC represents the quote ID) but it's displayed on total level as Y, abc% (where X=discount and Y,abc=total given discount to be use in this example). These values don't match and is therefore confusing. You expect the total given discount to be X%.
SAP Cloud for Customer
Reproducing the Issue
Go to the Sales Work Center.
- Go to the Sales Quote view.
- Open any Quote.
- Go to the Pricing tab.
- Under item pricing, expand an item to see all its price components.
- Apply a product discount of X%.
The total Given Discount is now reduced to Y,abc%.
This is a rounding issue due to the numbers you have chosen. Prices below are examples to show the calculation:
For example, in quote ABC if the Price is 62,25 USD. The user applies 5% discount, 5% from 62,25 USD is 3,1125 USD. Hence, total value would be 59,1375 USD. However, as USD has only 2 decimals this has to be rounded to a discount of 3,11 USD and a resulting total value of 59,14 USD.
If you do this computation manually [3,11 * 100% / ( 3,11 + 59,14) ], then you'll receive 4,99598... that is displayed as 4, 996.
So the system calculates correctly.
This is expected system behaviour.
The Total Given Discounts (%) in the Total Pricing section is calculated backwards from the values as it summarizes the discounts of all items and also discounts given on header level.
% calculation sales quote, pricing , KBA , LOD-LE-CQP , Customer Quote Processing , How To