The Inspect Contact App 'Search by ID' feature changed in the SAP Marketing Cloud.
SAP Marketing Cloud
Reproducing the Issue
Access the Inpsect Contact App
- Observe that the 'Search by ID' option is no longer existing.
There is a design change in the SAP Marketing Cloud.
The 'Search by ID' goes via the prefix 'id:' now. The search by ID is enabled with the prefix 'id:' followed by the ID with no space in between, for example 'id:123456' or 'id:email@example.com':
The search works with lower case 'id:' and upper case 'ID:'.
This design is documented in the inApp help.
Data Stewardship; Inspect Contact; Search by ID
Daten Stewardship; Kontakt prüfen; Nach ID suchen
Administration des données; Contrôle des contacts; Rechercher par ID , KBA , CEC-MKT-DM-IC , Interaction Contact , CEC-MKT-DM-CON , Contact / Account UIs , Problem