SAP Knowledge Base Article - Public

2725720 - SAP Marketing Cloud - Search by ID in Inspect Contact App


The Inspect Contact App 'Search by ID' feature changed in the SAP Marketing Cloud.


SAP Marketing Cloud

Reproducing the Issue

  1. Access the Inpsect Contact App
  2. Observe that the 'Search by ID' option is no longer existing.
    search disabled.jpg
    search by id new.jpg


There is a design change in the SAP Marketing Cloud.


The 'Search by ID' goes via the prefix 'id:' now. The search by ID is enabled with the prefix 'id:' followed by the ID with no space in between, for example 'id:123456' or '':

search by id lower case.jpg

The search works with lower case 'id:' and upper case 'ID:'.

See Also

This design is documented in the inApp help.


Data Stewardship; Inspect Contact; Search by ID
Daten Stewardship; Kontakt prüfen; Nach ID suchen
Administration des données; Contrôle des contacts; Rechercher par ID , KBA , CEC-MKT-DM-IC , Interaction Contact , CEC-MKT-DM-CON , Contact / Account UIs , Problem


SAP S/4HANA Cloud 1811 ; SAP S/4HANA Cloud 1902 ; SAP S/4HANA Cloud 1905 ; SAP S/4HANA Cloud 1908 ; SAP S/4HANA Cloud 1911