When importing Compensation information with the intent to delete record(s), an error from the Import Employee Data UI is returned instead stating that "A matching record does not exist in system. So delete operation cannot be performed."
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SAP SuccessFactors Employee Central
Reproducing the Issue
1. Prepare the Compensation information load file, operation column must have "DELETE" value, without quotes:
2. Validate or Import the Compensation Information load file:
Result: "A matching record does not exist in system. So delete operation cannot be performed."
Sequence number (seq-number) is either disabled or not configured from the compInfo HRIS Element:
Please enable or configure seq-number field in Compensation information (compInfo) HRIS Element either from Manage Business Configuration:
Put a value for the sequence number (seq-number) column of the Compensation information load file depending on the record that you want to delete via import:
2706395 - 1811 - Employee Central Release Information FAQ
ECT-103297, error, DELETE operator, Compensation Information Delete, Import DELETE, comp record , KBA , LOD-SF-EC-EDP , Import Employee Data (EC Core only) , LOD-SF-EC-CMP , Compensation Information & One-Time Bonus , Problem