SAP Knowledge Base Article - Public

2724719 - Unable to Save Multiple Attachment Fields in the Same Block

Symptom

When trying to add many attachment fields on the same Profile block, they don't work properly. When trying to save attachments, the first file is saved multiple times on all fields.

Environment

Success Factors People Profile

Reproducing the Issue

  1.  Go to Admin Center > Manage Business Configuration;
  2. Edit a Background Element, adding more than one attachment field to it;
  3. Go to People Profile and edit the fields;
  4. Try to add one file to each of the attachment fields;
  5. See that the first file is saved in all the fields.

Cause

This happens because currently, a Profile Block only support one Attachment fields added to it.

Resolution

In case you wish to have different attachments, you'll need to create multiple attachment blocks and add those in the profile. In case you feel this is not an optimal solution, please refer to this KBA in order to submit an enhancement request to our portal.

Keywords

Attachment, Employee Profile, PP3, Attachment block, duplicated files , KBA , LOD-SF-EP-PP3 , People Profile (PP3) , Problem

Product

SAP SuccessFactors HXM Core all versions