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2724347 - Error "Cannot create Java VM instance from library 'libjvm.so'" - SAP CC

Symptom

  • SAP CC Core Server instance does not start.
  • dev_<INSTANCE> file contains the following traces:

*** ERROR => SfEStartupError: SfCSapVm::createJavaVM: Cannot create Java VM instance from library 'libjvm.so' (rc = -6). [sfxxjvm.hpp 1174]
*** ERROR => Java thread failed: SfEStartupError: Cannot create Java VM instance from library 'libjvm.so' (rc = -6). [sfxxjvm.hpp 1476]


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Environment

  • SAP Convergent Charging 5.0 (SAP CC 5.0)
  • SAP Convergent Charging 4.1 (SAP CC 4.1)
  • SAP Convergent Charging 4.0 (SAP CC 4.0)
  • SAP Convergent Charging 3.0 (SAP CC 3.0)

Product

SAP Convergent Charging 3.0 ; SAP Convergent Charging 4.0 ; SAP Convergent Charging 4.1 ; SAP Convergent Charging 5.0

Keywords

jstart, SAPJVM, SfEStartupError, libjvm.so, sfxxjvm.hpp 1174, fxxjvm.hpp 1476 , KBA , IS-CC , Convergent Charging , Problem

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