SAP Knowledge Base Article - Public

2723955 - Survey Summary is not generated after the Generate Survey Summary Action in Opportunities


When you Execute the Genrate Survey Summary Action from the Survey facet of an Opportunity the Survey Summary PDF file preview is not generated.


SAP Cloud for Customer

Reproducing the Issue

  1. Go to the Sales Work center.
  2. Navigate to  the Opportunities View.
  3. Open any Opportunity with a survey.
  4. Navigate to Surveys facet.
  5. In the Survey Section, execute the action Generate Survey Summary.

You will see that the Survey summary is not previewed.


If the Action Generate Survey Summary is executed, the Survey Summary PDF will be generated in the Survey Summary pane in the Surveys View of the Opportunity. This pane will not be available by default and has to be added to the View through Adaptation.


The Survey Summary PDF will only be available in the Survey Summary pane. You have to add this pane through adaptation.


Survey Summary, Generate Survey Summary , KBA , LOD-LE-SUR-DEF , Survey definition = design time , Problem


SAP Cloud for Customer add-ins all versions ; SAP Cloud for Customer core applications all versions