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2723896 - Internet Explorer displays accented characters in tendering emails from SAP TM incorrectly


  • SAP Transportation Management (SAP TM) configured to send tendering Request for Quotation (RFQ) via email. 
  • Email is written to contain special or accented characters, for example "Teléfono"
  • Carrier uses Internet Explorer web browser to display the email, but the accented character is displayed incorrectly, for example as "Teléfono"
  • Other web browsers such as Chrome and Firefox displays the characters correctly. 
  • This issue may first be observed when tendering emails are translated from English to another European language such as French, German, Spanish or Italian.



 SAP Transportation Management 9.x


SAP Transportation Management 9.0 ; SAP Transportation Management 9.1 ; SAP Transportation Management 9.2 ; SAP Transportation Management 9.3 ; SAP Transportation Management 9.4 ; SAP Transportation Management 9.5


Internet Explorer, IE, E-mail, Translation, Accents, Mistranslation, French, Spanish, German, Italian, Russian, ISO-8859-1, Latin-1, CP-1252, Windows-1252 , KBA , TM-BF-UI , User Interface , TM-FRM-FRT , Freight Tendering , Problem

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