SAP Knowledge Base Article - Public

2723594 - Wrong locations for Scheduled Offerings with multiple segments

Symptom

Scheduled Offerings with multiple segments have wrong locations on the VCAL notification received by user.

Environment

SuccessFactors Learning Management System - Scheduled Offering VCAL Notification

Reproducing the Issue

  1. Create a scheduled offering with 4 segments
  2. On the first segment, add a location without a facility
  3. On the second and third segments, do not add any location
  4. On segment #4, add a location different than the segment #1
  5. Enroll a user on this scheduled offering
  6. When user receives the ICS on e-mail, the segments #2 and #3 comes with the location from segment #4

Resolution

A fix was deployed on 1811 patch 6 to solve this scenario.

Keywords

VCAL, Segment, Location, Scheduled Offering, multiple segments, calendar invite, Facility, Wrong location , KBA , LOD-SF-LMS-NOT , Notifications , LOD-SF-LMS-SCH , Scheduled Offerings , Bug Filed

Product

SAP SuccessFactors Learning 1705 ; SAP SuccessFactors Learning 1708 ; SAP SuccessFactors Learning 1711 ; SAP SuccessFactors Learning 1802 ; SAP SuccessFactors Learning 1805 ; SAP SuccessFactors Learning 1808 ; SAP SuccessFactors Learning 1811