SAP Knowledge Base Article - Preview

2723050 - IPS job error: Can not read entities from source system, socket closed

Symptom

The Identity Provisioning Service (IPS) Job fails with the following error displayed in job logs:

"org.quartz.JobExecutionException: Cannot execute provisioning job in tenant context: ffkd-7rk72ud-56fz35wt8-hf9h834tgh
Caused by: com.sap.id.connector.exception.ProvisioningRuntimeException: Error during execution on behalf of tenant with ID: adgjdh8-ffkd-7rk72ud-56fz35wt8
Caused by: com.sap.security.iag.provisioning.ProvisioningException: Can not read entities from source system: 'MS * PROD: adgjdh8-ffkd-7rk72ud-56fz35wt8'
Caused by: com.sap.cloud.ips.common.ConnectorException: Failed to create LdapContext
Caused by: javax.naming.ServiceUnavailableException: ldap.prod:636; socket closed"


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Environment

SAP Cloud Platform Identity Provisioning Service

Product

Identity Provisioning 1.0 ; SAP Business Technology Platform 1.0

Keywords

Identity, Provisioning, Service, IPS, error, job, run, Cannot execute, provisioning job, in tenant, context, Can not read, entities, from source, system, Cloud, platform, users , KBA , BC-IAM-IPS , Identity Provisioning Service (IPS) , Problem

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