SAP Knowledge Base Article - Public

2722092 - It is not Possible to delete an Account


Once account is created, it can not be deleted.


SAP Cloud for Customer.

Reproducing the Issue

  1. Go to the Customers work center.
  2. Go to the Account view.
  3. Search for account ABC1 (where ABC1 is the account with status as active).

There is no option to delete account ABC1.


Once the account is created it is not possible to delete it.You can only set the status to Obsolete or Block.


This is an expected system behavior.


Account can not be deleted , KBA , LOD-CRM-ACC , Account , Problem


SAP Cloud for Customer add-ins all versions ; SAP Cloud for Customer core applications all versions