Exceptions have been created for enrollment and Edit of Enrollment of an insurance. But the insurnace is not appearing for a user to enroll.
SuccessFactors Employee Central: Global Benefits
There can be many issues. Check the following:
There is no pending request for the enrollment by the user.
- The user is not already enrolled.
- At least one Eligibility Rule for Coverage for the Insurance's Insurance Plans meets the user's Job Information record.
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