SAP Knowledge Base Article - Preview

2719036 - Error in SAP Customer Checkout monitor: Automatic batch and serial number finding not available for returns

Symptom

A receipt in SAP Customer Checkout containing a return item gets stuck in the SAP Customer Checkout Monitor with one or both of the error messages below:

  • Error: Automatic batch and serial number finding not available for returns
  • 999 - DI Error: (-4014) Cannot add row without complete selection of batch/serial numbers-The di call #1 did fail

 


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Environment

  • SAP Customer Checkout
  • SAP Business One integration framework

Product

SAP Customer Checkout all versions

Keywords

batch, number, return , KBA , IS-SE-CCO , Customer Checkout , How To

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