SAP Knowledge Base Article - Public

2716583 - Error F5008 occurs while using the Down Payment Request apps in S4 Hana cloud.

Symptom

While using the fiori apps 'Post Customer Down Payment Request' and 'Manage Supplier Down Payment Requests' below error occurs.

"No special G/L acct defined for acct type & sp.G/L ind. & recon.acct &" Message no. F5008.

"Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental."

Environment

  • Financial Accounting (FI)
  • SAP S/4HANA Finance
  • SAP S/4HANA
  • SAP S/4HANA Cloud

Reproducing the Issue

  1. Open the app "Post Customer Down Payment Request".
  2. Fill the mandatory fields and enter and the below error occurs.

Capture.PNG

Cause

Configuration for the special G/L reconciliation account is missing.

Resolution

To configure special G/L in Cloud system follow the below steps:

1. Goto app "Manage your solution" (to see this app one need to use an account with rights to do configuration changes).

2. Click "Configure your solution".

3. Select the below:

Application area: Finance

Sub Application area: General Ledger

Item Name: Chart of Accounts

4. Click on step 9: "Automatic Account Determination" with step id 100297 and click on "Configure"

  •  Step1 (Area)

             *Area:        Financial Accounting

             *Subarea:  Accounts Receivable and Accounts Payable

             *Process:  Define Alternative Reconciliation Accounts for Special G/L Transactions

  • Step2 (Parameters) and 
  • Step3 (Account Assignments)  

Keywords

F5008, Special G/L, Reconcilation account, cloud, SSCUI 100297, 100297,F-37, F-04, F1688, Automatic Account Determination, FIORI, APP, FI-FIO-AP, S4_PC , KBA , FI-FIO-AP , Fiori UI for Accounts Payable , How To

Product

SAP S/4HANA Cloud 1811 ; SAP S/4HANA Cloud 1902