SAP Knowledge Base Article - Public

2716534 - How to Submit Feature requests for SAP S/4HANA Cloud Professional Services

Symptom

You have an enhancement idea for  SAP S/4 HANA Cloud Professional Services that you would like to share with product management and/or other customers.

Environment

 SAP S/4 HANA Cloud.

Cause

There is no solution or workaround currently available to fit your needs.

Resolution

Continuous Influence is a great program for customers and partners to share feedback / ideas that help enhance SAP solutions in production. It enables customers to submit ideas and to vote on them

This program is related to Products and Solutions. Ideas are reviewed by SAP Product Management.Votes help to prioritize ideas along with other important selection criteria such as:

  • DESIRABILITY: How many customers voted for this? How many customers will benefit from it?
  • VIABILITY: Is this Improvement Request globally relevant? Is this in alignment with SAP’s strategy for the product?
  • FEASIBILITY: Is the development effort realistic?  Is this request achievable within the product’s architecture?

All ideas are welcome and valuable. However please note that the volume of ideas will usually be much higher than the scope of what we can accomplish on our product development roadmap.

How this works:

  • Get started by opening the SAP Customer Influence site.
  • Log on with your S-user and accept the terms of use.
  • Navigate to the S/4HANA Cloud Continuous Influence CampaignsYou can bookmark this link on your favorite bar.
  • Search if your idea has already been submitted by another customer and if not, please log your idea
  • Vote for Ideas that you wish to support and plan to take advantage of in your organization. Note: You will be notified on updates regarding ideas you have voted for.
  • Submit Idea: If you cannot find an idea that matches your need, use the “Submit Improvement” button to create a new idea & fill out the relevant template.
  • Wait for Review: Once your idea has been submitted, other customers can see and vote for it. Ideas that reach the voting threshold (minimum number of votes) will be reviewed.
  • Voting threshold: Each product session may have different thresholds. You will find this information on the session landing page of each product.
  • Ideas that have little to no votes from the community are automatically closed to help ease of navigation & visibility for the community.
  • Review Result Communication: Each quarter, a blog is posted with the information on the accepted and delivered ideas.
  • My Requests / Votes / Comments: here can find all your ideas you submitted, voted for or commented on

 

Landing Page of SAP S/4HANA Cloud for Professional Services Automation:

See Also

Keywords

KBA , CA-CPD-SS , S/4HANA Professional Services Cloud - CPM , Product Enhancement

Product

SAP S/4HANA Cloud all versions