SAP Knowledge Base Article - Preview

2716397 - ERROR: Request renew Maintenance not possible. Error: 5

Symptom

  • Request renew Maintenance not possible. Error: 5
  • Not possible to renew maintenance certificate in SAP ONE Support Launchpad
  • Receiving Error 5 when renewing maintenance certificate using the License key application


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Environment

  • SAP ONE Support Launchpad
  • SAP Support Portal
  • License key tool

Keywords

error 5, Wartungszertifikat nicht erneuert , KBA , XX-SER-LIKEY , License keys for SAP systems , XX-SER-SAPSMP-SYS , System Data , Problem

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