When you search using the default query 'All', the search result is restricted to 5000.
SAP Cloud for Customer
Reproducing the Issue
Go to the Attachment work center.
- Select All.
The search returns only 5000 attachments.
The maximum number of results per result-set is restricted to 5000 for better performance.
This doesn’t mean that you have only 5000 attachments. You can search for attachments directly by name.
C4C is not built as a storage application.
This is expected system bahaviour.
You can still Search for all documents for a business object:
• Use advanced search to search using Object ID/Type, Name, Accounts, Sales Org./Distribution Channel, Uploaded On (Attachment Date), Uploaded By and Attachment Format.
• Use standard and extension fields for accounts to search using a specific account.
• Create and save personalized search queries with selected search criteria.
Attachment , Size Limit , Maximum, Number, Search Limit , KBA , LOD-CRM-BF-ATT , Attachments , Problem