SAP Knowledge Base Article - Public

2715969 - Error when verifying Interview Scheduling Outlook integration


When trying to verify your Outlook account to be used for Interview Scheduling the following error message appears.

"failed to connect to exchange server: the request failed. while trying to invoke the method java.lang.String.startsWith(java.lang.String) of a null object returned from"


SAP SuccessFactors Recruiting Management


The URL to connect to the exchange server is incorrect.


The following steps will need to be completed.

  1. Go to Admin Center 
  2. Set up Interview Scheduling Outlook Integration
  3. Insert the following URL into the text box (Note: Ensure that no space is added before or after URL or else the connection will fail.)
  4. Click Verify
  5. If the connection is successful, then you will be able to choose the option “Establish Outlook Integration for Interview Scheduling”
  6. Save settings 

See Also

 2271568 - Outlook Integration for Interview Scheduling - Recruiting Management


Interview Scheduling, getResponseContentType(), null object returned from , KBA , LOD-SF-RCM-IVW , Interview Central, Interviews, Scheduling etc , Problem


SAP SuccessFactors Recruiting all versions