SAP Knowledge Base Article - Preview

2715720 - Payment Information Error: "Sorry, you should provide only one main payment method" or "Payment Method is a required field/association on Object Payment Information Detail"

Symptom

An error is encountered when saving Payment Information even though a Payment Method was selected : "Sorry, you should provide only one main payment method" or "Payment Method is a required field/association on Object Payment Information Detail". This can happen during Hiring / Rehiring New Employee or During Workflow Approval or for existing users. When this happens it is not possible to complete the transaction.

Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.


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Environment

  • SAP SuccessFactors Employee Central - Payment Information
  • SAP SuccessFactors  Employee Central - New Hire/Rehire
  • SAP SuccessFactors Employee Central - Workflow

Product

SAP SuccessFactors Employee Central all versions ; SAP SuccessFactors HXM Core all versions

Keywords

Payment Information, Main Payment Method, "Sorry, you should provide only one main payment method" , OnSave Rule, b1811, ECT-102423, "Payment Method is a required field/association on Object Payment Information Detail" , KBA , LOD-SF-EC-PAY , Payment Information (Bank Information) , LOD-SF-EC-WFL , Workflows - Configuration, Tools, Objects & Rules , LOD-SF-EC-HIR , Hire & Rehire Wizards , Problem

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