SAP Knowledge Base Article - Public

2715593 - Workflow not triggering when importing MDF objects


  • You need to import MDF objects which trigger an approval workflow for many users at the same time.
  • Import is successful, rule runs as per the rule trace but no workflow is triggered 


  • SAP SuccessFactors HXM Suite
  • Metadata Framework (MDF)

Reproducing the Issue

  1. Go to Import and Export Data
  2. Select Generic Object, correct attachment and required fields to import
  3. Validate and Import
  4. Note the data in the CSV file imports successfully, OnSave/Inialize business rules configured on the object run as per the rule trace however workflow does not trigger


  • This is expected behavior. Within the MDF framework it is currently not possible to trigger the workflow via import, whether it be assigned via a business rule and or on object level. 
  • In Employee Central this functionality is supported for a small number of standard elements, and not all EC elements.
  • In MDF import the workflows will be ignored. 


  •  If this is a function of the custom MDF framework you would like to see in the future I would recommend you create an enhancement request
  • If you read KBA 2090228  it explains how to submit the request, furthermore it goes to a product manager as they do not monitor support incidents but rather they look at our Customer Community.

See Also


MDF, Import, Workflow, Not Triggered, Not Triggering , KBA , LOD-SF-MDF-WFL , Custom Object based Workflows , LOD-SF-MDF , Metadata Framework , LOD-SF-MDF-IMP , Import and Export Issues , Problem


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