SAP Knowledge Base Article - Preview

2715145 - How to fix the issue of client IP which is not allowed to access the database.


After reprovision, customer sometimes may get the below error:

SEVERE: Exception sending context initialized event to listener instance of class []
java.lang.RuntimeException: Cannot open server 'xxxx-xxx-s3-server' requested by the login. Client with IP address, such as '' is not allowed to access the server. To enable access, use the Windows Azure Management Portal or run sp_set_firewall_rule on the master database to create a firewall rule for this IP address or address range. It may take up to five minutes for this change to take effect. ClientConnectionId:xxxx-xxx-xx-xx-xxxx



Older than SAP Commerce Cloud 2.0 v1811


CCV2, Model-T, Azure, database, Customer Cloud, sp_set_firewall_rule, firewall , KBA , CEC-HCS-CCAZ , SAP Commerce Cloud on Azure , How To

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