SAP Knowledge Base Article - Preview

2715050 - Fiori iView tile error 'Sorry, you're not authorized to use this app any longer' after it is copied to another location or transported


  • You are using Fiori Launchpad on Enterprise Portal (FLP@EP) along with iView based Tiles
  • After an iView Object is moved within the PCD or Transported, the hash code is changed (e.g: EP-XXXXXXXXXX-iView Tile title;  XXXXXXXXXX represents the hash code). The Hashcode is visible in the URL e.g:
    http://<host>:<port>/irj/portal/fiori#EP-XXXXXXXXXX-iView Tile title
  • This may lead to undesirable consequences, for example end user Favourite Tiles based on this iView now no longer work
  • The end user will receive an error message Could not open app. Please try again later. or Sorry, you're not authorized to use this app any longer

Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.



  • SAP NetWeaver Application Server for Java 7.31 and higher releases
  • FLP@EP


SAP NetWeaver 7.4 ; SAP NetWeaver 7.5 ; SAP enhancement package 1 for SAP NetWeaver 7.3


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