SAP Knowledge Base Article - Preview

2714488 - Mobilink server hangs and remote clients are rejected

Symptom

The Mobilink Server log file reports the following errors:

E. 2018-10-29 18:18:42. <148957> (,) [-10279] Connection was dropped due to lack of network activity
E. 2018-10-29 18:18:42. <148959> (,) [-10279] Connection was dropped due to lack of network activity
W. 2018-10-29 18:18:42. <151112> (,) [10101] Synchronization request from client 'xxx-xxx-xxx-xxx-xxx' was rejected

All active synchronizations in the Mobilink server are rejected and unable to proceed and no new incoming synchronizations are accepted.


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Environment

SAP Mobilink Server 17
SAP Mobilink Server 16

Product

SAP SQL Anywhere 16.0 ; SAP SQL Anywhere 17.0

Keywords

unresponsive, hang, HTTP, HTTPS , KBA , BC-SYB-SQA-ML , SQL Anywhere - MobiLink , Problem

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