SAP Knowledge Base Article - Public

2714464 - Add Custom Field in the My Benefits Summary page

Symptom

Custom field has been created in the Benefit Enrollment page, however, it cannot be added in the My Benefits Summary page

Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental

Environment

  • SAP SuccessFactors - Employee Central
  • SAP SuccessFactors Employee Central Global Benefits

Reproducing the Issue

1. Add custom field in the Benefit Enrollment page (from Object and UI).

2. Enroll Benefits.

Enrollment Page.jpg

3. Navigate to My Employee File > Benefits > Go to Benefits > View My Benefits Summary page, field is not displayed.

My Benefits Summary.jpg

Cause

My Benefits Summary page is a standard delivered UI, not a config UI. Hence, it cannot be modified.

Resolution

Custom field can still be seen in the Benefit Enrollment Details view. If customer wanted to have a custom UI in the Benefit Summary, enhancement request can be logged.

See Also

2090228 - How to submit enhancement requests for SAP SuccessFactors products

Keywords

My Benefits Summary, Benefits custom field , KBA , LOD-SF-EC-GBF , Global Benefits , Product Enhancement

Product

SAP SuccessFactors HXM Core all versions