The ticket Type is not defaulted as per codelist Restriction when a ticket is created via e-mail channel
SAP Hybris Cloud for Customer
ticket type, employee support, codelist resctiction , KBA , ticket type , codelist restriction , employee support , LOD-LE-RC-CLR , Code List Restriction , Problem
About this pageThis is a preview of a SAP Knowledge Base Article. Click more to access the full version on SAP ONE Support launchpad (Login required).
Search for additional results
Visit SAP Support Portal's SAP Notes and KBA Search.