Alumni users that have "No" under the "Joined?" column do not show up under Members & Users under Company Admin.
SAP Jam Collaboration
Reproducing the Issue
- Run the Company User Detail Report - Alumni with "Joined? No" show.
- Look under Members & Users under Company Admin - Alumni with "Joined? No" do not show.
For alumni users who logged into SAP Jam at least once, the admin can manually clear their profiles for privacy reasons. These alumni users are displayed under Admin > Users > Membership, using the filter "Alumni".
For alumni users who never logged into SAP Jam (never joined), their profiles were never captured in SAP Jam to begin with, and hence there is no need for the admin to clear their profiles. These alumni users are not displayed under Admin > Users > Membership. They are instead reported in the Company User Detail Report as status "Alumni" and Joined? "No".
2146076 - Company User Detail report - FAQ
SAP JAM Alumni Membership Joined No Company User Detail Report Logged Alum Show Appear Member SF , KBA , LOD-SF-JAM-ALU , Alumni Users , How To