Symptom
- How to check the availability of your SAP Analytics Cloud production system?
- These messages may also occur:
- Session Ended
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- Sessâo Encerrada
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Environment
- SAP Analytics Cloud
Resolution
How to check the availability of SAP Analytics Cloud?
- To check the availability of an SAP Analytics Cloud production system and other related cloud products, see the Cloud Availability Center at https://launchpad.support.sap.com/#/cacv2
- Here you can see accurate, up-to-date information into the status of your cloud products, critical information, maintenance updates, notifications, all in one place. Read more about it here.
Why can't I see an outage shown in the Cloud Availability Centre?
The Cloud Availability Center reflects all service disruptions with a minimum duration of 3 minutes and shows for the moment only productive systems.
- For more information, please take a look at the Cloud Availability Center User Guide
- If you have any issues with the Cloud Availability Center please create an incident under the component: XX-SER-SAPSMP-CAC
See Also
- 2757726 - Is SAC Down? Cannot access SAP Analytics Cloud (SAC), can't access SAP Analytics Cloud, is SAP Analytics Cloud / SAC Unavailable?
- 2399123 - How to reset your password in SAP Analytics Cloud
- 2511489 - Troubleshooting performance issues in SAP Analytics Cloud *** Master KBA ***
- How to find User Assistance for SAP Analytics Cloud?
- Ask a question on the SAP Community!
- 2487011 - What information do I need to provide when opening incidents with SAP Analytics Cloud (Hint: Use component LOD-ANA*)
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