SAP Knowledge Base Article - Public

2711168 - Candidate Search using Employee ID does not show any results


 User is trying to search internal candidates in Recruiting using Employee ID as search criteria. But no search results are returned even if an employee exists with the valid employee ID.

DisclaimerImage/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.  


 SAP SuccessFactors Recruiting Management

Reproducing the Issue

  •  Go to Recruiting >> Candidates >> Search for candidates 
  •  Select search criteria- Basic info—Employee ID

search by Emp id.PNG

  •  After entering the Employee ID you want to search, no results are displayed even though there is an employee with the ID you entered.


Candidate search actually populates the search fields from Candidate Profile Template. When 'employeeId' standard field is added in this template, it automatically starts appearing is candidate Power search UI even though this field is not searchable.
This problem has been already taken up by the Product Management team as an enhancement.


Candidate Search using Employee ID as a search criteria is not supported currently in Recruiting. An enhancement request is already in place and the fix to this is yet to be implemented.
Please ask to you CSM or Account manager to check RCM-18867


Candidate search using Employee ID , KBA , LOD-SF-RCM-CAP , Candidate Profiles , Product Enhancement


SAP SuccessFactors Recruiting all versions