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2710887 - WebGUI: Error "RSEC: Record "/HMAC_INDEP/CL_HTTP_SERVER_NET============CP" has KeyID "x" which does not exist in SecStoreFS [rsecxdb.c ...]" In Dev trace

Symptom

  • WebGUI (SAPGUI for HTML) service shows "500 SAP Internal Server Error" after a system update or refresh, displaying the following error message in the web browser:

    WEBGUI_UnknownError_SECSTORE.jpg
  • In the developer traces (dev_wXX trace files), entries like these can be found:

    N *** ERROR => RSEC: Record "/HMAC_INDEP/CL_HTTP_SERVER_NET============CP" has KeyID "xxxxxxxxx_xxxxxxx_xxx_xxxxxxxxx " which does not exist in SecStoreFS [rsecxdb.c ...]
    N {root-id=...}_{conn-id=...}_1
    N RSEC: RSecDReadItemEx(/HMAC_INDEP/CL_HTTP_SERVER_NET============CP) [buffered, legacy key file shortcut] == -15. Re-trying unbuffered and without legacy key file shortcut.
    N *** ERROR => RSEC: Error code -15 occurred for identifier "/HMAC_INDEP/CL_HTTP_SERVER_NET============CP", (client independent) [rsecxdb.c ...]
    M *** ERROR => LocFunc_ReadKeyFromDB(): Error in function: 'RSecDReadItem()' (errorcode=-15) [sntxxhmac.c ...]

  • Transaction code SECSTORE shows red entries, including one for "/HMAC_INDEP/CL_HTTP_SERVER_NET============CP"


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Environment

SAP NetWeaver 7.00 and higher

Product

SAP NetWeaver 7.0 ; SAP NetWeaver 7.1 ; SAP NetWeaver 7.2 ; SAP NetWeaver 7.3 ; SAP NetWeaver 7.4 ; SAP NetWeaver 7.5 ; SAP NetWeaver Application Server for ABAP 7.51 innovation package ; SAP NetWeaver Application Server for ABAP 7.52 ; SAP enhancement package 1 for SAP NetWeaver 7.0 ; SAP enhancement package 1 for SAP NetWeaver 7.3 ; SAP enhancement package 2 for SAP NetWeaver 7.0 ; SAP enhancement package 3 for SAP NetWeaver 7.0

Keywords

500 SAP Internal Server Error, Unknown Error, WEBGUI, SAPGUI for HTML, SAP GUI for HTML, /HMAC_INDEP/CL_HTTP_SERVER_NET============CP, /HMAC_INDEP/CL_HTTP_SERVER_NET, SECSTORE, ERROR_MESSAGE_STATE, Error, System Copy, System Refresh,webgui, deletes session, , KBA , BC-FES-ITS , SAP Internet Transaction Server , BC-SEC , Security - Read KBA 2985997 for subcomponents , BC-MID-ICF , Internet Communication Framework , Problem

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