SAP Knowledge Base Article - Preview

2710734 - Error 'An error occurred while the changes were being synchronized. The position and incumbents have not been updated. No event reason could be determined for change of user' Occurs When Changing Position

Symptom

When approving a Position Change Workflow or upon saving a Position configuration change, an Application Error stating “An error occurred while the changes were being synchronized. The position and incumbents have not been updated. No event reason could be determined for change of user (xxxx). Please notify your system admin.” occurs.

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Environment

  • Employee Central
  • Position Management
  • Business Rules

Product

SAP SuccessFactors Employee Central 1611 ; SAP SuccessFactors Employee Central 1702 ; SAP SuccessFactors Employee Central 1705 ; SAP SuccessFactors Employee Central 1708 ; SAP SuccessFactors Employee Central 1711 ; SAP SuccessFactors Employee Central 1802 ; SAP SuccessFactors Employee Central 1805 ; SAP SuccessFactors Employee Central 1808 ; SAP SuccessFactors Employee Central 1811 ; SAP SuccessFactors Employee Central 1902 ; SAP SuccessFactors Employee Central 1905 ; SAP SuccessFactors Employee Central 1908 ; SAP SuccessFactors HCM Core 1805

Keywords

An error occurred while the changes were being synchronized, The position and incumbents have not been updated, No event reason could be determined for change of user, Please notify your system admin, Event Reason, Derivation, Business Rule , KBA , LOD-SF-EC-POS , Position Management , LOD-SF-EC-RUL , DO NOT USE - Business Rules & Event Derivation , Problem

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