The copy action in the approval process of contract is not editable.
SAP Cloud for Customer
Reproducing the Issue
- Go to the Administrator work center.
- Go to the Approval Process view.
- Search for the process name XYZ (XYZ represents the Approval process).
The action 'Copy' is not available for use, it stays grayed out.
The Contract approval process is not scope in the business configuration.
- Go to the Business Configuration work center.
- Open the active Implementation Project.
- Go to Step 4: Questions -> Open: Service -> Entitlement Management -> Service Contract Management / Sales Contract Management.
- Activate the checkbox for Approval for Sales/ Service Contracts.
- Save and Finish the scoping.
Now in the Contract approval process should be valid and ready to copy.
Service Contract, Approval Process , Not Scope
KBA , approval process can not copy , LOD-LE-COP-SRV , Service Contract , How To