SAP Knowledge Base Article - Public

2709329 - Onboarding Tiles Not Visible for New Hires - Onboarding 1.0


Onboarding Tile not available for New Hires

Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental


 SAP SuccessFactors Onboarding 1.0

Reproducing the Issue

  1. New Hire logs into SuccessFactors
  2. No Onboarding Tiles are available on homepage


No permissions to Onboarding Tiles are granted for the new hire.


  1. Navigate to Admin Center
  2. Manage Permission Role
  3. Search role "Homepage3 Tile View" and select it
  4. Click Permission
  5. Scroll to "Homepage V3 Tile Group Permission"
  6. Tick "Homepage V3 Onboarding tile group"
  7. Click Done


Please note that Onboarding Tiles mean tiles such as My Peers, Where to go under Onboarding Section.

For customers using Pre day 1, "Homepage v3 To-Do tile group" permission is needed, because the Complete paperwork tile is under To-Do section.


Onboarding Tiles, Tiles, Homepage Tiles, New Hire, Pre day 1 , KBA , LOD-SF-OBD-TOR , Onboarding Tours , Problem


SAP SuccessFactors Onboarding all versions