SAP Knowledge Base Article - Public

2708774 - Rearrange fields or sections not possible in Page layout

Symptom

Unable to Drag and Drop fields and sections to a different position via the side pane in Pagelayout

Environment

SAP Hybris Cloud For Customer

Reproducing the Issue

  1. Login to system.
  2. Go to any WorkCentre (Eg: Service ->Tickets).
  3. Go to Adaptation.
  4. Select a layout.
  5. Try to rearrange the fields via the side pane.

Cause

The reason we cannot drag and drop a section or field is because the ability to re arrange is enabled only for Master Layout and Personalization, not for Page Layouts.

Resolution

The is the current system behavior.

Keywords

rearrange,Page Layout,Adaptation , KBA , drag, drop,page layout,adapt , AP-RC-UIF-FLX , Page Layout & Key User Configuration , Problem

Product

SAP Cloud for Customer add-ins all versions ; SAP Cloud for Customer core applications all versions