Symptom
- A SAP HANA PLATFORM EDITION system is synchronized with Maintenance Planner from the Landscape Management Database (LMDB)
- When viewing the system in Maintenance Planner, the following error occurs
Browser Name: Chrome Browser UserAgent: <browser info> User : <removed> Navigation Steps : 1: MP Application Load 2: Explore Systems 3: Click System :<SID> 4: System Details Action id: 03 Request URL : https://apps.support.sap.com........ <removed> …..&update Response Code : 500 Response XML : <HTML><HEAD> <TITLE>500 SAP Internal Server Error</TITLE> </HEAD><BODY> <H1>500 SAP Internal Server Error</H1> ERROR: Object does not exist.
(termination: RABAX_STATE)<P> </BODY></HTML> - When viewing the system in "Explore Systems" the Installation number is populated with the first 10 digits of the system number
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Product
SAP Solution Manager 7.2
Keywords
Incorrect, crash, sysnr
Browser Name: Chrome
Browser UserAgent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/69.0.3497.100 Safari/537.36
User : <removed> , KBA , BC-UPG-MP , Maintenance Planning Tools , Problem
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