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2708116 - Error "SAPControlWSCollector.getJ2eeProcessList()]: Exception calling SapControl occurred / Provider JAX-WS RI 2.1.6 in JDK 6: Stub / ITSAMComputerSystem " While Outside Discovery is not collecting data - Solution Manager 7.2

Symptom

In the E2E.MAI Diagnostic Agent logs you find the following error :

Error [SAPControlWSCollector.getJ2eeProcessList()]: Exception calling SapControl occurred!
com.sap.smd.agent.plugin.connectors.webservice.WebServiceInvocationException: Permission denied at com.sap.smd.agent.plugin.connectors.webservice.JaxWebserviceInvocationHandler.invoke(JaxWebserviceInvocationHandler.java)at com.sun.proxy.$Proxy.j2EEGetProcessList2(Unknown Source)

Error SAPControlWSCollector.getJ2eeProcessList()]: Exception calling SapControl occurred!
[EXCEPTION]
com.sap.smd.agent.plugin.connectors.webservice.WebServiceInvocationException: Webservice invocation error occurred on Binding Provider JAX-WS RI 2.1.6 in JDK 6: Stub 
caused by: com.sun.xml.internal.ws.client.ClientTransportException: The server sent HTTP status code 401: Unauthorized
Caused by: javax.xml.ws.soap.SOAPFaultException: Permission denied

Or in the Smdagent_trace.log file you find the following error:

Error#com.sap.smd.e2edcc.host#
###C0000A64805E01BF000000050001275A###com.sap.smd.e2edcc.host#####68409c74f9c81001c929a1bc0d0311bd###Thread[ExRun:OutsideDiscovery_1,5,OutsideDiscovery:ExecTG]#Plain##
[PhysicalHostPushJob] Internal Exception.
[EXCEPTION]
com.sap.smd.agent.plugin.connectors.webservice.WebServiceInvocationException: Unable to load ITSAMComputerSystem
Caused by: javax.xml.ws.soap.SOAPFaultException: Unable to load ITSAMComputerSystem


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Environment

  • Solution Manager 7.2
  • Outside Discovery

Product

SAP Solution Manager 7.2

Keywords

Outside Discovery, Trusted Connection, DEFAULT.PFL , KBA , SV-SMG-DIA-APP , Applications , SV-SMG-DIA-SRV-LSC , OS and DB Host Discovery (Outside Discovery) , Problem

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