SAP Knowledge Base Article - Preview

2706656 - Fiori Client shows a blank white screen with Symantec and other 3rd party client certificates


On Android 8.0 and iOS 11.3 the latest Fiori Client 1.11.* a certificate error is encountered.
White blank screen appears after log in screen.
The same problem doesn't surface on regular browsers but instead an information dialog is appearing stating the client certificate is not using 128 bit encryption.



  • Fiori Client 1.1x and later
  • Android Oreo and later
  • iOS 11.3 and later


SAP Fiori Client all versions


Symantec; Android; Google; iOS; Apple; , KBA , MOB-FC , SAP Fiori Client Native Mobile Application , Problem

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