SAP Knowledge Base Article - Public

2705981 - SOPHOS error or "Please enter valid Organization Creation URL. Malformed URL" while saving provisioning changes

Symptom

A SOPHOS error or the following error message appears while saving changes in Provisioning > Company Settings

"Please enter valid Organization Creation URL. Malformed URL."

This happens even if the changes are not relevant to the reporting module.

Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.

Environment

  • SAP SuccessFactors Workforce Analytics
  • SAP SuccessFactors HCM Suite

Reproducing the Issue

  1. Make the required changes in provisioning > Company Settings.
  2. Save Changes.
  3. One of the following errors appear:

"Please enter valid Organization Creation URL. Malformed URL."

or

Provisioning+Error.PNG

Cause

The WFA configuration URL set has an outdated URL.
Even if the WFA section was untouched, provisioning will validate and save the current options on screen for all the sections, irrespective of the section that was actually changed.

Resolution

  1. Navigate to the 'Analytics and Dashboards Tab & Misc Reporting Section'
  2. Choose the 'Recommended URL Set...' from the URL Set drop down

Fix.png

Note: The number of available URL sets and the URLs themselves will vary based on the DataCenter.
The 'Recommended URL Set.." option is.... Recommended.

Keywords

SOPHOS, error, Malformed, URL, SSO, Changes, WFA, Provisioning, Company, Settings, Analytics, Report, Canvas, center , KBA , LOD-SF-ANA-PRV , Provisioning Changes , LOD-SF-PLT , Platform Foundational Capabilities , Problem

Product

SAP SuccessFactors HXM Suite all versions ; SAP SuccessFactors Workforce Analytics all versions